Empower technicians to shorten mean time to repair

It’s imperative for field service organizations to eliminate blind dispatches and increase first time fix rate, both to reduce dispatch costs and improve their field service productivity. When you give your technicians the right tools for success, they can optimize call planning, reduce truck rolls, and tackle any challenge they may face in the field. Enable remote diagnostics, ensure service parts are on hand, and provide access to off-site expert assistance to accelerate mean time to repair. Using PTC tools for technician efficiency, our customers achieve:

Up to a

92%

First-time Fix Rate

Up to

30%

down arrow

hg0088手机登陆网址 Less Unscheduled Downtime

Up to

83%

up arrow

Less Time Spent On-Site

Up to

50%

up arrow

hg0088手机登陆网址 Faster Technician Training

Up to

47%

hg0088手机登陆网址 More Effective Preventative Maintenance